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Building a 5 Star Reputation

In today’s online world, 85% of consumers say that they read online reviews about local businesses (source: BrightLocal) as part of their decision making process.  Whether this is looking online for a...

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Online Reviews Will Make Your Phone Ring…

Tax season is the best time of the year to “selectively” ask clients for online reviews.  Customers are more likely to give you feedback right away.  Don’t wait until tax season is over. In situations...

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